Nortel & Avaya Information:
As you have probably heard, Nortel was acquired by Avaya earlier this year. As one of the world’s leading business communications giants and an innovator in new software technology, Avaya is dedicated to helping you protect your investment while providing you with affordable and advanced Unified Communication Solutions with solutions like IP Office.
As a Nortel or Meridian customer, you are probably asking yourself exactly what this acquisition means for your business. First of all, we want to assure you that ITP is fully committed to your business and can handle all your current Nortel support, your Avaya migration, and your future Avaya support needs. ITP has already become an authorized Avaya Business Partner, and has fully trained our technicians on Avaya products and solutions that will allow us to offer not only an affordable and affective migration plan for our current Nortel customers, but to also provide new Avaya installs to our current and new business customers.
Who does this acquisition affect?
If you are currently a Nortel 3×8, 6×16, 8×24, CICS, MICS, or BCM client, or a Meridian 1 client, ITP will still provide you with top class sales and technical support as well as access to factory tech support, licensing and equipment.
Don’t worry—your Nortel products and software will still be supported for years.
Avaya is fully committed to fulfilling the current and future needs of their newly acquired Nortel customers by offering ongoing full product and technical support. In fact, Avaya plans to NOT end the life of any Nortel products except the older products that are already slated to be phased out. And, Avaya will support all Nortel products for at least 6 years, giving you plenty of time to develop and execute on your future plans. Finally, Avaya offers a simple and affordable migration plan for every business, with exciting new unified communication benefits.
We’re here to help.
If you have any questions at all about your Nortel equipment, ongoing support, or Avaya migration, please feel free to give us a call at 1-800-944-0947 or contact us with the form on the right. We truly value and appreciate your business, and look forward to working with you to make your telecommunications services even better with Avaya!